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Frequently Asked Questions

Shipping

Do you ship internationally?

No, we do not. We only ship inside the US.

Shipping options?

We ship using UPS. We can provide a quote for a large truck order after the order has been placed. There is also an option for customer pickup at our Grand Prairie location only.

Item Returns

Can I return an item?

You may return new, unused items for a refund within 30 days by requesting an RA (Return Authorization) and shipping it back to Grand Prairie or returning it in person. Please do not return items without initiating an RA first. Shipping cost on the order is not refundable.